Boti

Transforming how citizens connect

Argentina

📲 WhatsApp

💬 4 million monthly inquiries

Boti is the main channel between citizens and the City of Buenos Aires.
It works as a digital front desk that centralizes procedures, services, and official information through WhatsApp, offering a simple, efficient, and friendly experience.

Try it on WhatsApp

“Boti not only solves inquiries: it redefines the citizen experience and sets a global standard in government chatbots.”

Achievements

World pioneer: First government bot to use WhatsApp as an official channel.
World champion: Winner of the 2019 chatbot world cup.
Meta case study: For its key role during the pandemic.

Our work

Design the conversational strategy.
Design Boti’s personality and identity.
Build and train the conversational experiences team.
Produce content.

Discover the Boti case

Do you have a challenge?

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of our chatbot experts.